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Council water supply FAQ

Council water supply FAQ

Aqua Specialist |

Depending on where you live, New Zealand “mains“ water is derived from various sources and is usually processed via a treatment plant before being supplied to us as consumers.

Common concerns from consumers are mostly associated to: chlorine, fluoride and some trace level contaminants such as heavy metals, herbicides and pesticides in our water along with taste and odour issues.

The good news is that Aqua provides a range of “Mains” water solutions which can resolve these concerns. All of our products are backed by our dedicated nationwide service network of water quality specialists.

Start enjoying the benefits of clean, pure, great tasting water!

Where does the water in your tap come from?

Council water supply "Mains" can come from a variety of sources, depending on what is available in your area. Common sources are bores and river-fed reservoirs. These then usually go through a treatment plant before being supplied.

Is my council water supply safe?

This depends on where you are and who is supplying your water. Many municipal supplies are safe to drink from a bacterial perspective. However some local water schemes and smaller supplies are not.

For those who do achieve bacterial compliance, this is often done using chlorine.

What are the common concerns from council tap water?

Many people are concerned about trihalomethans (THMs). These are a by-product of chlorine when it reacts with organic matter while disinfecting your water.

These have been classed by the world health organisation as Class 2b carcinogens, meaning that they may cause cancer in humans. This is because they have been shown to cause cancer in animals, but they have not yet been able to prove this in humans

Others don’t enjoy the taste and smell of chlorine and would prefer to remove it once water has been safely delivered to their home.

Heavy metals are another common concern, this is because as water sits in your pipes overnight, it dissolves in some heavy metals from your plumbing fixtures that you may end up drinking. These do not leave your body and can accumulate over time.

Fluoride is another frequent concern as high levels have been shown to cause flourosis, which is damaging to the skeleton and nerves. Though it has also been shown to be beneficial in preventing dental caries at low levels. Many people disagree with not having the choice in their town supplies and opt to remove it.

As the quality of town supplies varies so much in New Zealand Your health is your responsibility, you decide on how important your health is to you.

If like many others, you do not want to take unnecessary risks, then the good news is that it is easy to take matters into your own hands and resolve these issues in your own supply.

How do I address my council water supply concerns?

By shopping our ranger of water filtration systems. About 65% of homes on council water supplies in New Zealand have installed a filtration system which addresses a particular concern(s) that they may have. 

Where should I install my filter or disinfection?

An underbench water filter is a good start, if you have no bacteria problems but it only provides filtered water at a single tap, usually in the kitchen.

In many case we see amazing results with skin allergies such as eczema dramatically improving when clients choose to purify their whole house water and remove chlorine from their bathing water as well as their drinking water. And every tap has fresh clean tasting drinking water.

Remember: Filtration is not disinfection. If you have bacteria in your supply, even if it is from your local council. We can help.

The three options we use for council water supply protection are:

Bench Top System: If you're renting or want a travel filter.

Underbench Systems: If your in your own home & want a single kitchen tap purified for drinking.

Whole House Systems: If you would like your whole house filtered.

Did you know?

Local councils insist on treated water / potable water.

If you are building a new house, the building act 2004 means that you will need to have a supply of potable (meets drinking water standards) water to your house. May local councils are being much more vigilant with this and prospective homeowners are being required to show how they will provide this.

If you are on a rural supply or scheme this will usually mean that you will need to install water filters and/or disinfection.