Knowledge Base

Filtering your water helps remove contaminants like chlorine, sediment, bacteria, and heavy metals, leading to better-tasting and safer water for drinking, cooking, and bathing. It also protects plumbing fixtures and appliances from scale and corrosion.

While New Zealand’s tap water meets safety standards, it can still contain impurities or chemicals like chlorine and sediment. A water filter provides an added layer of protection, especially for those with sensitivities or concerns about water quality.

Depending on the system, water filters can remove chlorine, lead, heavy metals, bacteria, pesticides, and more. Some systems, like Reverse Osmosis, target even smaller impurities, providing exceptionally clean water.

Filters reduce chlorine and other chemicals that can cause unpleasant tastes and odours, giving your water a fresher, cleaner taste.

Yes, untreated sources like rainwater and bore water often contain bacteria, sediment, and other contaminants. Specialised filtration systems, such as UV or multi-stage filters, are ideal for making these sources safe.

Yes, it can reduce the need to buy bottled water and help extend the lifespan of appliances by preventing scale buildup.

Our team can help you assess your water quality and recommend the best filtration system, whether it’s a Whole House Filtration System, Reverse Osmosis, or a specific solution for untreated water sources.

Filtration is the process of removing particles like dirt, sand, and sediment from water.

Purification goes a step further by eliminating bacteria, viruses, chemicals, and other impurities. While filtration improves clarity, purification makes water safer by removing contaminants you can’t see.

Disinfectants like chlorine and chloramine are chemicals added to water to kill bacteria and viruses. They’re commonly used in public water systems to ensure water is safe. Although effective, some people filter them out due to taste, odor, or sensitivity.

TDS measures the total concentration of dissolved substances in water, like minerals, salts, and metals. A higher TDS level can affect taste, while very low TDS water, such as in reverse osmosis, has minimal dissolved minerals, often preferred for drinking.

VOCs are chemicals that can easily become gases or vapors. Found in pesticides, industrial waste, and household cleaners, VOCs can enter water sources. Some water filters, like activated carbon, are designed to remove these substances to improve water quality and safety.

RO is a filtration method that pushes water through a special membrane, removing almost all impurities, including minerals, chemicals, and microscopic particles. It’s one of the most thorough methods for providing purified water.

A UV system uses ultraviolet light to kill bacteria and viruses in water, making it safe to drink without using chemicals. It’s often paired with other filtration methods to ensure thorough water purification.

pH is a measure of how acidic or alkaline water is on a scale from 0 to 14. Pure water has a neutral pH of 7, but it can vary depending on natural minerals. Some prefer slightly alkaline water (above 7) for taste and health reasons.

Activated carbon is a highly porous material that traps chemicals, chlorine, and some VOCs. It’s commonly used in filters to improve taste, smell, and overall water quality.

Hard water contains high levels of minerals, mainly calcium and magnesium, which can cause scale buildup on plumbing, appliances, and even make soaps less effective. Soft water has lower mineral content, making it gentler on pipes, appliances, and skin. Water softeners can help reduce hardness for better water quality in your home.

Many public water supplies use chlorine as a disinfectant to kill bacteria. While effective, chlorine can leave an unpleasant smell or taste. Filtration systems, especially those with activated carbon, can reduce chlorine, resulting in fresher-tasting water.

Fluoride is often added to public water supplies to support dental health. While it can be beneficial, some people prefer to limit fluoride intake. Specific filtration systems, like reverse osmosis, can reduce fluoride levels if desired.

Cloudy water, often caused by air bubbles, is typically harmless and clears up quickly. However, discolouration can indicate sediment or rust in the pipes. Filtration can help remove these particles for clearer water.

Iron and manganese in water can cause orange, brown, or black stains on sinks, appliances, and laundry. Specialty filters can address these minerals, preventing stains and improving water quality.

A sulfur or "rotten egg" smell in water is usually due to hydrogen sulfide gas, often found in well water. This can be unpleasant and can also corrode pipes. Certain filtration systems can remove hydrogen sulfide, eliminating the odour.

High TDS means your water has a high concentration of minerals and salts, which can affect taste and leave deposits on surfaces. While not usually harmful, a high TDS level can be reduced with a water filtration system if taste or appearance is a concern.

Untreated sources like rainwater, bore water, or older pipes can sometimes carry bacteria and viruses. UV systems and certain filters target these microorganisms, providing safer drinking water.